In May/June 2013 SimplyAir installed a heating/A.C. unit on the ground floor and a split system upstairs. We found them to be extremely professional to deal with re: the right system options for our situation, sympathetic to the aesthetics, open and transparent with costings/variations. The installation was carried out by skilled tradesmen who’s work ethic was to see solutions not just problems and communicated any unforeseen variations for discussion/approval prior to undertaking the job, they worked efficiently and left the site clean. Mid January ’14 when the ducted A/C failed to function a phone call at 8:30am to Walter Albertini received an immediate response, Walter came out to investigate, identified the problem and had it running by 11:30am, all on 44 day during what must be a very busy time for he and the team. I can thoroughly recommend SimplyAir for their professionalism, quality of advice, installation procedures and back-up service. Regards, Stephen Tunaley